Client Relationship Manager (East Midlands)


Full Time


£competitive + car + benefits


Home based with with travel covering the East Midlands


SCAPE is a frameworks procurement organisation, owned through a public-sector partnership, that helps to improve the buildings that we use, the roads we travel on and the places we live. As a team, we seek to “create a world everyone deserves”, and this purpose drives every single activity, service, and strategy. But we're more than just a public sector procurement organisation, we're continuously evolving.

This is an exciting time to join our business, which has grown significantly during the past five years, serving over 1000 clients across the UK, working with over 30 delivery partners, providing services with a value in excess of £12bn. We're now looking to strengthen our offer to customers and are seeking to recruit a client relationship manager (East Midlands) to deliver our growth aspirations.

Values and behaviours sit at the heart of how we work together and provide a framework on how to approach our work and working relationships.

About the role

In this role you will develop and manage relationships with clients, to continue sustainable growth and margins for the business. It's based from home, with travel covering the East Midlands.

You will work with new and existing clients to consultatively explore their needs, advising of potential solutions and providing process and operational guidance and support. You'll also monitor and regulate regional partner processes and performance to ensure consistency, quality and value for money to our clients.

Through proactive engagement and monitoring of project progress, you will ensure that clients achieve successful delivery of their programmes. Your experience in client relationship management, public sector, and ideally construction, civil engineering or consultancy, will underpin your drive in developing an effective strategy for sustainable business growth, as well as creating value for money for our clients.

SCAPE culture is centered upon respect and delivering real value in everything we do so commitment to team working is essential.

About you

What you will bring to the role:

  • Experience in building relationships with clients, as well as an understanding of how public sector organisations operate.
  • Experience in providing consultancy, construction and/or civil engineering services to the public sector.
  • A chartered membership within a construction body would be beneficial but not essential.

The benefits

We offer a wide range of employment benefits, initiatives and working arrangements which are aimed at creating a positive working environment in which employees are able to work to their full potential and achieve a healthy work/life balance. These include:

  • Car allowance
  • Private medical insurance for you and your family
  • 25 days’ annual leave, in addition to 8 days statutory bank holiday entitlement
  • Flexible working and a wide range of health and well-being and social activities
  • An exceptional working environment

We provide an inclusive and engaging work environment with SCAPE being recognised in the Top 100 Best Not-for-profit Companies to work for by the Sunday Times Best Companies List. We support, challenge, and continually develop our individuals to make a significant impact and contribution.

To apply for this role, please submit a CV and covering lettering setting out how you meet the role requirements using the link below.